AT&T, Best Buy, BMW, AIG, and Many More Discuss Strategies for Consistent Customer Care Excellence at Every Touch Point
NEW YORK—-IQPC announces the 2nd Annual Customer Self-Service Summit being held at the Hilton Downtown Miami from February 22-24, 2010.

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VW holds upper hand over BMW at halfway point
Volkswagen Motorsport, which set out a week ago to defend its first Dakar victory, looks to be in a strong position at the halfway point of the legendary cross-country event.

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